This is always a cause for concern and if this does happen, try to stay calm. Think about where you’ve been and see if you can retrace your actions. What we’ve found is that in about 90% of the cases, the missing item is found within 24 hours. However, if the item is not found or if you can clearly see that the item is gone, call our office immediately. Give us a complete description of the missing item and we will sit down with your Cleaning Associate to have a serious talk about what happened.
Of course we must treat anyone accused of stealing an item innocent while we investigate. If your Cleaning Associate claims they don’t know anything about this incident, you may need to place a call to your local law enforcement so they can investigate the matter further. Because we conduct a thorough background check on everyone during the selection process, we have never experienced a theft.